FREQUENTLY ASKED QUESTIONS

Q. What is capped composite decking and how does it compare to standard composite?

A. Capped composite decking features a protective polymer shield encapsulating a traditional composite core made from recycled wood fibres and plastic polymers. This second-generation technology provides superior protection against water absorption, scratches, and UV fading compared to uncapped composite decking boards.

Q. How long do composite decking boards last compared to timber?

A.  While traditional timber decking typically needs replacing after 5-10 years, our premium capped composite decking can last 25-30 years when properly installed and maintained. This eliminates the need for expensive annual timber treatments, making it a cost-effective long-term solution.

Q. What maintenance does composite decking require?

A. Composite decking is extremely low maintenance - regular cleaning with soap and water is usually sufficient to maintain its appearance. Unlike timber decking, there's no need for annual staining, sealing, or treatment, saving you time and money throughout the year.

Q. What composite decking colours and finishes are available?

A.  Our Premium Composite Decking Range includes four colours: Charcoal Black, Slate Grey, Teak, and Antique. All boards come in 3.6m lengths and are reversible,

Q.Do composite decking boards expand and contract with temperature changes?

A.  Yes, like all building materials, composite decking expands and contracts with temperature changes. Our installation guides include detailed spacing charts and specify that standard gap and joint sizes are 6mm, with adjustments needed based on installation temperature.

Q. Do you provide installation guides?

A.  Yes, we provide comprehensive free installation guides for both composite decking and artificial grass. These include detailed step-by-step instructions with technical diagrams to help DIY installers achieve professional results.

Q. What are the joist spacing requirements for composite decking?

A.  Joist centres must be no more than 350mm apart, and all board joints must be laid on double joists. All timber must be treated, structural C24 grade. The joist to joist centres must be 350mm for proper support.

Q. What's included in the composite decking price?

A. 

Our composite decking is priced at £27.60 per 3.6m board (reduced from £34.95). This includes the capped composite boards with all the premium features - water resistance, UV protection, and reversible wood grain/grooved finish.

You may also require T Clips or hidden metal fixings and screws , starter clips , Starter boards or fascia boards.

Q. How do I contact Decking Superstore for orders or samples?

A.  Call our order helpline on 01522 700231 or email sales@decking-superstore.co.uk. We're open Monday to Friday, 8:00am to 5:00pm. Visit our "Request A Sample" page to order free samples of our decking and artificial grass products.